Taiwan Taoyuan International Airport-About Us -FAQ

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:::Home 》About Us 》FAQ

FAQ

. Airport facilities	. Airport Services	. Passenger information services	. Parking and airport access transportation	. Extent of satisfaction about the airline services
. The others

Questiong Type:

Questiong Subject:

>>Where can I find Flight Schedule Information?

Refer to Flight Schedule Information

>>At which Terminal should I check in?

Refer to At which Terminal should I check in?

>>About baggages?

Refer to baggage

Link URL(new window): http://www.taoyuanairport.gov.tw/web/english/tourist/baggage_e.jsp

>>What is not allowed on the aircraft?

Refer to Prohibited & Restricted Items

>>How to transit?

Refer to transit

Link URL(new window): http://www.taoyuanairport.gov.tw/web/english/tourist/transit_e.jsp

>>If I have a question, where can I go for an answer?

The Passenger Information Counters, Just inside the entrances of both Terminal I & Terminal II, are staffed with highly trained clerks to rovide answers to all your questions about to Taoyuan International Airport. 03-3983728?

>>Where can I rent a car?

Refer torent a car

>>How to arrive?

Refer to arrival

Link URL(new window): http://www.taoyuanairport.gov.tw/web/english/tourist/arrival_e.jsp

>>What are the attractions in Taiwan ?

The Taiwan Tourism Bureau provides abundant information about traveling in Taiwan. Refer to attractions in Taiwan

>>How to get to Taoyuan Airport?

Refer to departure

>>How to depart?

Refer to departure

Link URL(new window): http://www.taoyuanairport.gov.tw/web/english/tourist/departure_e.jsp

>>At which terminal should I check in?

Refer to At which terminal should I check in?

>>How is the weather?

Refer to the weather to see the latest news from to Taoyuan International Airport.Click here to see the Latest News Taiwan Weather Central Bureau? Follow this link to Weather provided on this website.

Link URL(new window): http://www.cwb.gov.tw/

>>Totaoyuan Airprot in brief

Follow this link to Airport Facilities provided on this website.

>>Unknown Passenger suggested airport to improve baggage claim service? Here are our responses

Dear Sir, Your comment has been delivered to us via Director-general Mailbox of CAA on April 7, 2008. We have planned to install 2 new baggage carousels at terminal 2 and these carousels will be implemented at July 2009. On April 16 2008, we also tested 2 ways import baggage operation in order to improve baggage claim efficiency. The result is being evaluated now and we hope this new operation can help to accelerate the speed of handling baggage. Your suggestion is highly valued and greatly appreciated. Sincerely Yours, Taoyuan Int?l Airport Office

>>If the airport had a luggage department that I could keep my luggage ?

Welcome to Taiwan. When you arrive at Taoyuan International Airport, you may submit an application to the custom officer for luggage depository at the custom hall. After the approval of your application, further procedures, listed as follow, will have to be done at the luggage depository services counter. 1. To have your luggage weighed, for the charge is based on the weight of your luggage regardless its size. 2. The charging standards(each case) are: NT$ 200 for luggage weighed below 12Kg, NT$ 250 for luggage weighed between 13Kg and 22Kg, NT$ 300 for luggage weighed between 23Kg and 32Kg, NT$ 400 for luggage weighed between 33Kg and 42Kg, NT$ 500 for luggage weighed between 43Kg or for valuable one. 3. A receipt will be given to you by custom officer at the service counter. Please keep good care of your receipt, for the receipt will have to be handed to the airline ground staff for the reclaim of you depository luggage when you check-in for departure. 4. Service hours: 24 hours We hope the above information can be of any help to you and wish you have a pleasant and safe journey.